Shipping and standard delivery charges
Most orders are delivered in 5 to 7 working days. Occasionally, however, we may experience unexpected problems with availability. In these circumstances, please allow up to 28 days for delivery.
Should we not be able to deliver your order within 5 working days, we will e-mail you, to let you know. Delivery charges are applied according to a simple banding structure based on the value of your order. You are only charged once per order.
Our current charges per order (as of Feb 2016) are:
Total Order Weight
Up to 2 Kilogram
Between 2 and 5 Kilograms
Between 5 and 15 Kilograms
Over 15 Kg
Priced on Weight
Please note – If you require delivery of goods to outside of the ROI please contact us directly.
TRACKING DELIVERY ORDERS:
Once your goods have been dispatched you will receive an e-mail confirming that they’re on their way. Your goods will be delivered via Parcel Connect.
Our carriers deliver Monday to Friday between the hours of 8.30am to 5.30pm and will require a signature on receipt of the goods.
Should you have any query with your order, please contact our customer services team @ firstname.lastname@example.org or use our contact us form. Our team can advise on the current status of your order, track your parcel and resolve any issues you may have.